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Cancellation & Refund Policy

Cancellation & Refund Policy of myguanacastevacation.com

If you are not happy with your purchase, you can send us a email to make a refund or cancellation. Once we receive your email myguanacastevacation.com  will then give a refund according to this terms:

  1. 20% of the total amount is nonrefundable in any case.
  2. If Guest wishes to cancel his/her reservation, the deposit will be refunded as follows:
  • 50% of the total amount if cancelled 30 or more days prior to the Check-in Date
  • 20% of the total amount if cancelled less than 30 days prior to the Check-in Date

Please allow 1-2 weeks for your request to be processed.

My Guanacaste Vacation will not issue refunds for reservations made through other entities, such as distributors or partners.