Cancellation & Refund Policy of myguanacastevacation.com
If you are not happy with your purchase, you can send us a email to make a refund or cancellation. Once we receive your email myguanacastevacation.com will then give a refund according to this terms:
- 20% of the total amount is nonrefundable in any case.
- If Guest wishes to cancel his/her reservation, the deposit will be refunded as follows:
- 50% of the total amount if cancelled 30 or more days prior to the Check-in Date
- 20% of the total amount if cancelled less than 30 days prior to the Check-in Date
Please allow 1-2 weeks for your request to be processed.
My Guanacaste Vacation will not issue refunds for reservations made through other entities, such as distributors or partners.