Reset Password

Privacy Policy

July 20, 2021 by


To outline how My Guanacaste Vacation website collects, uses, shares, and sells the personal information of its visitors. This document may also be referred to as: privacy policy statement, privacy notice, privacy page, privacy clause, or, not limited to, a privacy agreement.

Our Privacy Policy purposes include, but are not limited to:
● Defining personal information
● Collection of personal information processes
● What we collect
● Personal information sharing and disclosure
● Length of time data is stored
● How we protect personal information
● Validity and modifications of the agreement


  1. Introduction
  2. Name and Address of the Controller
  3. Data collected through the website
  4. Purposes of the processing
  5. Data storage
  6. Legal basis for the processing
  7. Data disclosure
  8. Security
  9. Links
  10. Cookies
  11. Validity and modifications


This privacy policy explains how My Guanacaste Vacation uses and protects any information provided through (hereinafter also referred to as the “website”).
My Guanacaste Vacation is serious about protecting the privacy of our users. Therefore, My Guanacaste Vacation applies the [Federal/StateDataRegulation] to ensure that their privacy is protected.
Should My Guanacaste Vacation ask you (the user) to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.
Please, read the following carefully to understand our views and practices regarding personal data and how we process it.

Name and Address of the Controller

The Data Controller is:
– My Guanacaste Vacation

Data collected through the website

My Guanacaste Vacation may collect personal information from users under the provisions of this privacy policy, which can be defined as information that identifies you or can be combined with other data to identify you.
My Guanacaste Vacation may process the following data:
a) Users may give us information about themselves by filling in forms on or by corresponding with us by phone, e-mail address or otherwise. This includes information you provide when you register for a Customer Account. This information includes but is not limited to name, email address, postal address, billing address, telephone number, username and password.
b) Users may also give us information about the properties that they advertise using our Services, including the property address.
c) Upon each of the User’s visits to, we may automatically collect technical information, including the Internet Protocol (IP) address used to connect users’ computers to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
d) My Guanacaste Vacation may also collect information about users’ visit to, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
e) My Guanacaste Vacation does not collect payment card details of our users. In order to pay for the fees related to our Services we use third party payment processors that will collect and process the payment card details of our users.
f) My Guanacaste Vacation is also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers) and may receive information about you from them.

Purposes of the processing

The purposes for which the personal data are processed are the following.
– Providing users with the My Guanacaste Vacation Services;
– Support and assist users in using the Services
– Customize the Services to the individual needs of users;
– Notify users about changes to our Services.
– Providing users with the information requested through the webforms;
– Providing users with information about other services we offer that are similar to those that users have already purchased or enquired about (only if users have consented to this). We inform that in each commercial communication users receives, we will provide users with the appropriate information to exercise their right of objection in case they wish to object to the sending of commercial communications. The acceptance to send commercial information is always revocable, without retroactive effects.
– Understanding and optimizing how Services are used, and improve the Services including by ensuring content is presented in the most effective manner for users and their computers;
– Measuring or understanding the effectiveness of advertising we serve to users and others, and to deliver relevant advertising to users;
My Guanacaste Vacation will not use users’ personal data for profiling purposes and will not take any automated decision based on it.

Data Storage

The data shall only be stored for the time strictly required for each purpose of the processing and shall promptly be deleted straight afterwards, without prejudice to the legal storage obligations provided for by the law. According to that:
– In case where users purchase My Guanacaste Vacation products or subscribe to My Guanacaste Vacation Services through the website, the personal data will be kept as long as the contractual relationship between the parties is maintained and, in any case, until legal liabilities are extinguished definitively (by expiry of the statute-of-limitations period).
– In all other cases, the personal data provided will be kept as long as the data deletion is not requested by the user. Likewise, data will be kept according to the legal time-frame set forth in legal, fiscal and accounting matters, taking as reference the date of the request for data deletion.

Legal basis for the processing

The legal bases for the processing are the following:
– In case users purchase My Guanacaste Vacation products or subscribe to My Guanacaste Vacation Services through the website, the legal basis for the processing is the performance of the contract entered into by the parties.
– In all other cases, the legal basis for the processing is the consent provided by the user.

Data disclosure

Users’ personal data may be disclosed to third parties which are companies that provide services to My Guanacaste Vacation
These third parties are:
– Other service providers, such as payment providers and third-party applications which integrate with the Services, for the performance of any contract we enter with them or our users;
– Advertisers that require the information to select and serve relevant adverts to our users and others; and
– Analytics providers that assist My Guanacaste Vacation in the improvement and optimization of and the Services.
Some personal data of our users may be stored in or transferred to a destination outside the United States. It may also be processed by staff operating outside the United States who work for My Guanacaste Vacation or one of our business partners or service providers. By using the Services, users acknowledge and agree that we may be transferring, storing and processing their personal data outside of the country in which they reside. My Guanacaste Vacation will take all reasonable steps necessary to ensure that users’ data are treated securely.
My Guanacaste Vacation also may disclose personal data of our users as required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of our users or the safety of others, investigate fraud, or respond to a government request.


We are committed to ensuring that users’ information is secure. In order to prevent unauthorized access or disclosure, My Guanacaste Vacation has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When our users enter sensitive information on our site, we encrypt the transmission of that information using secure socket layer technology (SSL).
Nevertheless, please note that no data transmission over the Internet or information storage technology can be guaranteed to be totally secure. As a result, whilst we strive to protect our users’ information, we cannot ensure or warrant the security of any information which users send to us, and the users do so at their own risk.

Links may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, My Guanacaste Vacation cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies uses cookies. The web user has the option to prevent the generation of cookies, by selecting the corresponding option in his browser program.
For more information, visit our Cookies Policy (if vacation rental business has a separate policy)

Validity and modifications

My Guanacaste Vacation will be able to modify, totally or partially, this Privacy Policy, publishing any change or alteration in the same manner in which these conditions appear or via any type of communication directed to the users, as My Guanacaste Vacation chooses.
The temporary validity of this Privacy Policy coincides, therefore, with the time of exposure, until they are totally or partially modified, in which case these latter modified will become the valid ones.